Terms & Conditions

Booking Information

Any business requiring a training service should place an order with Construct HR by e-mailing Hazel Baggott or sending written confirmation to the administration office at Unit 4, The Old Stables, Home Farm, Thorpe Constantine, Tamworth, B79 OLH.

  1. The customer will need to specify the following details when placing an order:
  2. The nature of the training and development service to be provided
  3. The location of the event
  4. The date and time of the event
  5. The approximate number of attendees to the event

These Terms and Conditions will bind all booking organisations. A scale of current fees is published; however Construct HR reserve the right to alter them.

Provisional Bookings

A provisional booking on a course can only be held for a period of seven days. To confirm a reservation a Course Booking Form must be received within the seven day period.

Confirmation of a Booking

  1. Upon receiving such an order, Construct HR will:
  2. Arrange for a trainer to be contracted for the event
  3. Arrange for the materials to be printed and provided for the attendees
  4. Provide written confirmation of the event

Cancellation Terms

Following an order being placed and the event being cancelled then a scale of fees will be applied relating to the date of the event as follows.

Cancellation Terms

5 Days

100%

6-10 Days

 80%

11-14 Days

 50%

15-30 Days

 25%

30+ Days

 0%

 

Program Dates and Venues

Construct HR reserve the right to alter or cancel published dates and change venues without liability.
In the event of a cancellation by Construct HR where an alternative can not be provided, monies received in respect of that course will be refunded in full.

Program Description

Due to the nature of our training courses and our commitment to continuous improvement, we reserve the right to change the course content and/or trainer in line with market demands/legislation.
 

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